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Resolve "Refill Too High" on the mailstation and mailstation2

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Products affected: mailstation™, mailstation2™

Issue

The meter displays the message Refill Too High and will not refill postage funds.

Cause

The amount selected is over the allowed $1000.00 maximum.

Resolution

Follow these steps to resolve this message:
  1. Press Clear/Back (C).
  2. Repeat the refill procedure with a smaller postage amount (not to exceed $1000.00).
If the message is not cleared, contact client support. Please have your model number ready.

UPDATED: June 08, 2021

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