Skip to main content

Resolve "Refill Too High" on the mailstation and mailstation2

Print this support article
Products affected: mailstation™, mailstation2™

Issue

The meter displays the message Refill Too High and will not refill postage funds.

Cause

The amount selected is over the allowed $1000.00 maximum.

Resolution

Follow these steps to resolve this message:
  1. Press Clear/Back (C).
  2. Repeat the refill procedure with a smaller postage amount (not to exceed $1000.00).
If the message is not cleared, contact client support. Please have your model number ready.

UPDATED: August 14, 2021

Contact Us
Live Chat Icon
Live Chat
Open Now Mon - Fri, 8am - 8pm ET Sales team hours are 8am - 6pm ET
Live Chat Icon
Live Chat
Live Chat is currently unavailable. Chat is available Mon - Fri, 8am - 8pm ET
Create a Case Icon
Create a case
Submit support requests (Sign in required)