Deactivating a cost account in SendPro Online

Cost accounts cannot be deleted, only deactivated. Only Admins and Location Admins can enable, add, edit, import, export, and deactivate cost accounts.
Products affected: SendPro® Online

Cost accounts cannot be deleted, only deactivated. Only Admins and Location Admins can enable, add, edit, import, export, and deactivate cost accounts. Admins can choose whether Location Admins can access the Cost Account settings.

Select your version of SendPro Online

There are currently two versions of SendPro Online. Click on the image that matches your SendPro Online Home screen to view the instructions for your version.

SendPro Online classic version Home screenSendPro Online Home screen

 

SendPro Online (classic) SendPro Online classic Home screen

  1. Select Settings > Cost Accounts.
  2. Select the cost account you wish to deactivate and select Deactivate.

To reactivate a cost account, select it and select Activate.

 

SendPro Online (new) SendPro Online Home screen thumbnail

  1. Select Settings > Cost Accounts.
  2. Select the edit icon next to the cost account you wish to deactivate.
    SendPro Online edit cost account
  3. Select Inactive.
    SendPro Online deactivate cost account
  4. Select Save.

To reactivate a cost account, edit it and select Active.

UPDATED: October 27, 2021

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