Enabling cost accounts in SendPro Online or PitneyShip

Cost accounts can help you track how you spend your postage funds by allowing you to assign shipping labels and postage refills to an account. Only Admins and Location Admins can enable, add, change, import, export, and deactivate cost accounts.
Products affected: SendPro® Online, PitneyShip™

Cost accounts can help you track how you spend your postage funds by allowing you to assign shipping labels and postage refills to an account.

Only Admins and Location Admins can enable, add, edit, import, export, and delete cost accounts. Admins can choose whether Location Admins can access the Cost Account settings.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

To enable or require cost accounts:

  1. Select Settings > Cost Accounts.
  2. Select I want to use Cost Accounts.
  3. Choose the desired options:
    • Require cost account for all shipments
    • Require cost account for adding postage

 

PitneyShip (new) PitneyShip Home screen thumbnail

To enable or require cost accounts:

  1. Select Settings > Cost Accounts.
  2. Select Use Cost Accounts.
    Use Cost Accounts
  3. Choose the desired options:
    • Require a cost account for all shipments
    • Require a cost account for adding postage
    • Require a cost account for all stamps

UPDATED: April 25, 2022

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