Enabling cost accounts in SendPro Online

Print this support article
Products affected: SendPro® Online

Cost accounts can help you track how you spend your postage funds by allowing you to assign shipping labels and postage refills to an account.

Only Admins and Location Admins can enable, add, edit, import, export, and deactivate cost accounts. Admins can choose whether Location Admins can access the Cost Account settings.

Select your version of SendPro Online

There are currently two versions of SendPro Online. Click on the image that matches your SendPro Online Home screen to view the instructions for your version.

SendPro Online classic version Home screenSendPro Online Home screen

 

SendPro Online (classic) SendPro Online classic Home screen

To enable or require cost accounts:

  1. Select Settings > Cost Accounts.
  2. Select I want to use Cost Accounts.
  3. Choose the desired options:
    • Require cost account for all shipments
    • Require cost account for adding postage

 

SendPro Online (new) SendPro Online Home screen thumbnail

To enable or require cost accounts:

  1. Select Settings > Cost Accounts.
  2. Select Use Cost Accounts.
    SendPro Online Use Cost Accounts
  3. Choose the desired options:
    • Require a cost account for all shipments
    • Require a cost account for adding postage
    • Require a cost account for all stamps

UPDATED: October 27, 2021