Error 110C on mailstation series and DM series meters

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Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™ DM300C™, DM400C™, DM450C™, DM475™ 

Issue

Your meter displays error code 110C and does not rate your mail.
 

Cause

Your rate manager software has an error.

Resolution

Follow these steps to to clear your error by restarting your meter:
  1. Unplug your power cord.
  2. Wait one to three minutes.
  3. Plug your power cord back in, ensuring that it is plugged directly into a wall outlet.
Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

UPDATED: February 11, 2021