“US Mailing has stopped” message on the SendPro C with PCN 2H00
If you see the error message "US Mailing has stopped" when you're trying to print on envelopes, follow these steps to clear the error.
Products affected: SendPro® C (2H00)
The message "US Mailing has stopped" appears when you tap Envelope Printing.
- Unplug the power cord. The screen should turn off after 10 seconds.
- Wait 2 minutes.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
- Tap SendPro Apps on the Home screen, then tap Rates & Updates, or,
- Tap the double-headed arrow at the bottom of the Home screen, then tap Rates & Updates.
UPDATED: January 11, 2022