"Bad Request" message when performing End of Day for PB Shipping API USPS carrier in SendPro Enterprise
Products affected: SendPro® Enterprise
Issue
When performing End of Day for the PB Shipping API - USPS carrier, the error "Bad Request" appears and the Manifest Scan Form is not generated. The diagnostics show the following errors:
"errorCode": "5000001",
"message": "Mismatch in partnerId for original transaction.",
"additionalInfo": "PackageId XXX, Mismatch in partnerId for original transaction."
},
{
"errorCode": "1110011",
"message": "Invalid parcelTrackingNumber in request.",
"additionalInfo": "PackageId XXX, Package not eligible for scanform."
}
Cause
Return Labels are included in the End of Day query, which causes it to fail to generate the manifest scan form.
Resolution
The issue has been escalated. The current workaround is to process all shipments, perform End of Day, then process all return labels at a separate time. Note that End of Day is not required by the carrier.
UPDATED: June 15, 2021
