"Service Can't Be Reached" message appears when changing Low postage threshold on the SendPro C Model with PCN 2H00

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Products affected: SendPro® C (2H00)

Issue

When changing the Low postage threshold, the message "Service Can't Be Reached" appears.

Cause

There is an issue with the network connection. Network connection issues can happen when there are problems with the settings, the physical connections, or a firewall.

Resolution

Wait at least 60 seconds and then try to make the change again.

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UPDATED: January 14, 2021