Your meter buttons are frozen, stuck or unresponsive.
An error occurred that may get resolved when you reboot your meter.
Solution 1: Restart your meter
Follow these steps to restart your meter safely:
- Unplug your power cord.
- Wait one to three minutes.
- Plug your power cord back in, ensuring that it is plugged directly into a wall outlet.
If restarting your meter does not resolve your issue, try Solution 2.Solution 2: Contact technical support
- Use the Contact Us options below if you need further assistance. Have your model and serial number ready.
UPDATED: October 11, 2019