The machine shows error code 37B6 and will not run.
There is a jam in the machine feeder.
To clear the jam:
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Open the feeder cover.
- Open all jam releases.
- Remove any jammed mail pieces and debris.
- Blow non-flammable compressed air throughout the mail path to remove any dust or hidden debris, ensuring that all dust and debris are removed.
- Close the jam releases and covers.
If the issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.
UPDATED: April 08, 2019