"Global.paymentmethod.unknown: xxxxxxxxxxxx" message in SendPro Online

The message "Global.paymentmethod.unknown: xxxxxxxxxxxx" means that there is an issue related to your SendPro payment method.
Products affected: SendPro® Online


When adding postage in SendPro Online, the message "Global.paymentmethod.unknown: xxxxxxxxxxxx" appears.


There is an issue in the Pitney Bowes systems related to your payment method. This is not a problem with your computer, web browser, or SendPro Online account.


If you experience this error, please contact us.

UPDATED: May 04, 2022