Printing stamp rolls in SendPro Online or PitneyShip

Stamp rolls can be printed on compatible stamp roll printers. A list of compatible printers can be found on the Help (?) menu in SendPro Online or the Support & Cases menu in PitneyShip. Compatible postage stamp rolls are available in our online shop.

In the classic version of SendPro, stamp rolls must be printed using the SendPro Online software. In the new version, PitneyShip, stamp roll printing requires that DeviceHub be installed.

The postage value printed is as-is and is not a USPS Forever Stamp. If USPS postal rates change, you can print a postage correction stamp which can be used with an already printed stamp to add additional postage.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

PitneyShip (new)

SendPro Online (classic)

In the classic version of SendPro, stamp rolls must be printed using the SendPro Online software. Compatible postage stamp rolls are available in our online shop.

1. From the Home screen, select Stamp Sheets & Rolls.
   
2. Select Stamp Roll.
   
3. From the Quantity menu, choose the number of stamps you wish to print.
4. Perform any of the optional tasks below to set up the stamps as needed.
5. Select Print.

Optional tasks

Changing the postage class or amount

From the Mailing Services / Stamp Value menu [1], choose the value of the stamps you wish to print.

• To choose a mail class that is not listed, select Choose another mail class, choose the desired Type and Weight, and select Accept.
• International letter is found under Choose another mail class.
• The maximum weight for a stamp is 13 ounces. To send something that weighs more than that, create a shipping label.
• If you have the attached USB scale, you can select the scale icon to weigh the item on the scale.

Printing additional stamps with a different value

Select Add Another Stamp Value [2] and choose the number and stamp class.

Adding extra services

To add extra services such as certified mail:

1. Select Add extra services [3].
2. Select the desired services.
3. Select Accept.

Assigning the stamp cost to a cost account

Select Cost account at the bottom [4], then choose the desired account from the menu that appears.

Entering notes for your transaction history

Select Add memo / reference [5], enter the memo (up to 50 characters), and select Accept.

Changing the ZIP code the mail is being sent from

Enter the ZIP code in the Mail From This ZIP Code [6] field.

Starting over

To clear the stamp selections and start over, select Remove all stamps [7].

Printing a test stamp

Select Test Print [8]. Test Prints are for testing alignment only and do not use postage.

PitneyShip (new)

In the new version, PitneyShip, stamp roll printing requires that DeviceHub be installed and configured. Only the QL-800 roll printer and the PitneyShip Cube are supported for roll printing in PitneyShip.

1. From the Home screen, select the Stamps tab.
2. Select Roll.
3. From the Quantity menu, choose the number of stamps you wish to print.
4. Perform any of the optional tasks below to set up the stamps as needed.
5. Select Add to Roll. The stamp image shows a preview of the stamp that will print.
   
6. (Optional) Select Print Options to verify or select your printer.
   • To change the selected roll stock, select Change Stamp Roll Layout, select the correct stamp roll format, and select Done.
     
7. Select Print Stamps.

Optional tasks

Changing the postage class or amount

1. Select Custom Stamp [1].
2. Enter the weight [1]. If you have an attached scale, select Get Weight to weigh the item on the scale. If you have more than one scale, select the arrow next to the Get Weightbutton to select your scale.
   
3. Select the Mail Type [1].
4. Select Add to Roll.

Note: The maximum weight for a stamp is 13 ounces. To send something that weighs more than that, create a shipping label.

Adding extra services

To add extra services such as certified mail:

1. Select Custom Stamp [1].
2. Select Add Extra services [2].
3. Select the desired services.
4. Select Accept.

Printing additional stamps with a different value

After adding the first stamp, select the weight and type for the next stamp and select Add to Roll.

Assigning the stamp cost to a cost account

Select the desired account from the Cost Account menu [4].

Entering notes for your transaction history

Enter the note (up to 50 characters) in the Memo/Reference field [5].

Changing the ZIP code the mail is being sent from

Enter the ZIP code in the Mail From This ZIP Code field [6].

Adjusting the Mailing Date

1. Select Adjust Mailing Date.
2. Select Print Without a Date if a date is not needed.
3. Select today's date or select any date up to seven days in advanced in the dropdown selections.

Removing stamps

To remove all stamps and start over, select Delete All [7]. To remove a specific stamp, select the delete icon next to it.

Printing a test stamp

Select Test Print [8]. Test prints are for testing alignment only and do not use postage.