Skip to main content
Support
Track A Package
Ship & Mail
Financial Services
Resources
Buy Supplies
Sign In
Sign In
Support
United States
Office Ship & Mail
Postage Meters
Online Postage
Mail Accounting & Expense Management
Ecommerce & Retail Solutions
Order Fulfillment
Delivery Services
Returns
Parcels & Packages
Parcel Locker
Package Tracking Solutions
Consumer Connect
Mailing Services
First Class Mail
Marketing Mail / Direct Mail
Bound Printed Matter
Mailing Equipment & Software
Mailing Software
Addressing Equipment & Printers
Letter Openers & Folders
Folders Inserters
Shredders
Shipping & Postage Payments
Line of Credit
Prepaid Deposit Account
Financing
Equipment Financing
Working Capital
Industries
Manufacturing
Healthcare
Construction
Postal Resources
Postal Rate Change
Postal Information
Support
Postage Meters Support
Account Support
Mailing Equipment Support
Connectivity Support
Communications
Blog
News
Events
Back to Top
Top
Pitney Bowes Support
Infrastructure Error Code 320 on the DM500-DM1100
Infrastructure Error Code 320 on the DM500-DM1100
Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, DM Infinity™
Issue
The meter displays Infrastructure Error Code 320 and does not refill.
Cause
Your company requested a limited refill budget, and that amount has been exceeded.
Resolution
You must wait until the next budget period (normally monthly) before refilling.
Use the
Contact Us
options below if you need further assistance.
UPDATED: April 24, 2020
Contact Us
Live Chat
Open Now
Mon - Fri, 8am - 8pm ET
Sales team hours are 8am - 6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon - Fri, 8am - 8pm ET
Create a case
Submit support requests
(Sign in required)