Windows blue screen when opening the SendPro Online software

Learn how to resolve a Windows blue screen when opening the SendPro Online software.
Products affected: SendPro® Online software

Issue

When launching the SendPro Online software, a Windows blue screen error appears and causes Windows to restart.

Cause

There is a conflict with the SendPro Online software and an out of date graphics driver.

Resolution

Update your computer's graphics software and driver. If no updates are available to your graphic's driver, your computer's operating system is no longer compatible with the SendPro desktop application.

If you need further assistance, please contact us.

UPDATED: May 19, 2023