"Unable to process your request at this time" message when linking your FedEx account to SendPro Online
Products affected: SendPro® Online
Issue
When linking your FedEx account to SendPro Online, the message "Unable to process your request at this time" appears.
Cause
A setting in your SendPro Online account needs to be changed.
Resolution
This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.
UPDATED: January 20, 2021
