"Invalid Software Error 107" message on the mailstation series

Print this support article
Products affected: mailstation™, mailstation2™

Issue

Your meter displays "Invalid Software Error 107" message.

Cause

The meter's software is corrupt or invalid.

Resolution

Follow these steps to restart your meter:

  1. Unplug the power cord.
  2. Wait one to three minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.

If you need further assistance, please use the Contact Us options below.

UPDATED: June 15, 2021