Broken green latch on the DM100i, DM125, DM200L and DM225

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Products affected: DM100®i, DM125™, DM200L™, DM225™

Issue

The green latch that holds the ink tank in the machine is broken.

Cause

The latch has broken.

Resolution

This issue must be resolved by Pitney Bowes technical support.

If you experience this issue, sign in and create a case for technical support.

UPDATED: November 08, 2018