Issue
The meter displays error code 37B4 and will not print.
Cause
There is an error in the Weigh-on-the-Way® (WOW) system.
Resolution
You may be able to clear the error by restarting the meter. Follow these steps to restart safely:
- Unplug the power cord.
- Wait one to three minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If the issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.
UPDATED: September 01, 2017