After the April 10, 2016 United States Postal Service (USPS) rate change and installation of version SendSuite® Xpress 2.77 or Ascent™ 9.77, Commercial Base pricing options are no longer available for USPS Carrier POS.
This is due to new USPS requirements for Commercial Base pricing. Please contact your Pitney Bowes Sales Representative for options to continue using Commercial Base pricing.
For more information about changes to the software, see the Rates and Updates for Ascent and SendSuite Xpress
To contact your Pitney Bowes Sales Representative, please contact Sales at 1-877-887-6833.
Subject: Select Service After Update Missing
Initial Details: Indication: SSX, customer lost their commercial base rates after running the update. Resolution: After the update, POS and POM no longer are allowed to use the commercial base rates. PON is the only USPS carrier version to use commercial based rates. Advised the customer to talk to their sales rep to get the feature add for PON to do commercial based rates.
UPDATED: April 12, 2016