Resolve "Delivery Confirmation or Signature Confirmation must be selected for package tracking." when shipping IOP from SendSuite Live Desktop Project

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Products affected: SendSuite® Live

Issue

When attempting to ship an IOP shipment from the Desktop Project using the option of "Choose my Rate, process my Shipment now and print my labels and documents at my desktop", the following error is displayed:
 
Delivery Confirmation or Signature Confirmation must be selected for package tracking.

Cause

The wrong Delivery/Signature Confirmation option is selected.

Resolution

On the Billing and Services screen, for Delivery/Signature Confirmation, select No Signature.

If this does not resolve the issue, contact software support.

UPDATED: June 03, 2021