Error 1103 on the mailstation series

Learn how to resolve error code 1103 on the mailstation and mailstation2.
Products affected: mailstation™, mailstation2™


Your meter displays error code 1103.


The rate files are missing or corrupt.


To resolve this issue, check your meter to see if you need to download an updated rate file.

For detailed instructions, including a step-by-step video, see Updating USPS rates.

UPDATED: March 10, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)