Error Code: P2B41, how to resolve on the mailstation or mailstation2

Print this support article
Products affected: mailstation™ and mailstation2™


The meter displays error code P2B41.


There has been a critical internal fault.


Restart your meter. Here are the steps to follow for a safe restart:
  1. Unplug the power cord
  2. Wait one to three minutes
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
  4. If the issue is unresolved after following these steps, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: June 07, 2021