Products affected: mailstation™ and mailstation2™
The meter displays error code P2B41.
There has been a critical internal fault.
Restart your meter. Here are the steps to follow for a safe restart:
- Unplug the power cord
- Wait one to three minutes
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
- If the issue is unresolved after following these steps, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.
UPDATED: June 07, 2021