Error R000B on the mailstation and mailstation2

Learn how to resolve error code R000B on the mailstation and mailstation2.
Products affected: mailstation™, mailstation2™


The PC Meter Connect application displays error code R000B, and the meter does not add postage.


There is a problem with your postage account.


There is an issue with your postage account.
To resolve this issue, contact client support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: December 20, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)