Error R000B on the mailstation and mailstation2

Learn how to resolve error code R000B on the mailstation and mailstation2.
Products affected: mailstation™, mailstation2™

Issue

The PC Meter Connect application displays error code R000B, and the meter does not add postage.

Cause

There is a problem with your postage account.

Resolution

There is an issue with your postage account.
To resolve this issue, contact client support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: December 20, 2021