"Low Ink" or "Ink Out" on the DM100i-DM225

The "Low Ink" or "Ink Out" message occurs when the meter's ink tank is empty or almost empty on the DM100i, DM125, DM200L and DM225.
Products affected: DM100®i, DM125™, DM200L™, DM225™

Issue

Your meter displays one of the following messages:
  • Low Ink: Your meter can print approximately 300 more impressions or remain running for six more days without printing.
  • Ink Out: Your ink supply is completely gone.

Cause

Your ink tank is empty or almost empty.

Resolution

If you see the "Low Ink" message

You must replace your ink cartridge soon, as your ink cartridge can only print about 300 more impressions.
  1. Select Clear Message to clear your message and continue using your meter. 


If you see the message "Ink Out" message

You must replace your ink cartridge immediately, as your ink tank is empty.
  1. Replace your ink cartridge. See Replacing your ink tank on the DM100i-DM225  for instructions.
 

If you need ink

 Order a genuine Pitney Bowes replacement ink cartridge:

Order Ink

Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

UPDATED: December 29, 2021

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