Error 0815 on the mailstation series

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Products affected: mailstation™ or mailstation2™

Issue

Your meter displays error code 0815 or PC Meter Connect displays error code E0815.

Cause

There is an issue with your postage rates software.

Resolution

Before you begin

Connect your meter to the Pitney Bowes Data Center.


Check your balance to resolve Error 0815

Follow these steps to resolve your issue:
  1. Press Funds
  2. Press Review (down) twice
  3. Press Enter/Yes when Check amt available to download? displays.
  4. Press No twice when your balance displays.
  5. Press Enter/Yes when New Feature Available -Update? displays.
Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

UPDATED: January 08, 2021