Resolve error code P2B45 on the mailstation and mailstation2

Products affected: mailstation™, mailstation2™

Issue

The error P2B45 appears on the meter display.

Cause

The internal meter software has failed.

Resolution

You may be able to clear the error by restarting the meter. Follow these steps to restart safely:

Unplug the power cord.
Wait one to three minutes.
Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.

If the issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.

UPDATED: June 07, 2021

Contact Us

Open Now Mon - Fri, 8am - 8pm ET Sales team hours are 8am - 6pm ET

Live Chat is currently unavailable. Chat is available Mon - Fri, 8am - 8pm ET

Submit support requests (Sign in required)