Resolve Error 081C on the DM300C, DM400C and more

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Products affected: DM300C™, DM400C™, DM450C™, DM475™

Issue

Error code 081C is displayed on the meter.

Cause

The failure of an internal component is preventing normal operation of the meter.

Resolution

Restart the meter. Follow these steps to restart safely:
  1. Unplug the power cord.
  2. Wait one to three minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If the issue is not resolved after following these steps, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.

UPDATED: September 01, 2017