Your meter displays the system message, "Rate Manager Not Initialized", and there are no classes to select.
The rate file is missing or corrupt.
Solution 1: Download all pending rate files and software updates
- Press Options.
- Press Page Down twice.
- Select Connect - Data Center.
- Select Uploads & Downloads. The meter connects to the Pitney Bowes Data Center and downloads all pending rate files and software updates.
Solution 2: Check for connection errors
If the meter still cannot connect to the Pitney Bowes Data Center, see Connection errors on the DM100i-DM200L
or Connection errors on the DM125-DM225
Use the Contact Us
options below if you need further assistance. Have your model and serial number ready.
UPDATED: February 22, 2021