Issue
The meter displays the message "Ink Tank Fault" and will not print.
Cause
The wrong ink cartridge is installed.
Resolution
Check that a compatible ink cartridge is installed.
Note: A DM100®i ink cartridge will fit into this meter, but it will not work.
If you need ink, order a genuine Pitney Bowes replacement ink cartridge:
UPDATED: May 26, 2017