PIOM - Color Box is Not Filled

print

Issue

Blue Draw Box Issue

Cause

When running the file through a previous version of PIOM and printing to a Canon CS7010 printer, the drawboxes were correctly filled in blue. When running the same file through a newer version of PIOM and printing to the same Canon CS7010 printer, the drawboxes were NOT filled in blue. Only a blue outline is shown around the box.

While this does indicate that something has changed in the AFP, when running the same output files to the HP IntelliJet20, the drawboxes did fill in blue for both files. Also, when viewing the job in PIOM the drawboxes appear to have blue fill in both versions.

Nonetheless, we need the AFP output to regression test consistently across all printers.

Resolution

Benchmark the AFP in question to TrueProof on the mainframe.  Verify the TrueProof output is the expected result (drawboxes are filled).  Customer must engage their Canon printer vendor to look for a solution.

UPDATED: March 24, 2017

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