PIOM error message "The job could not be viewed" could be normal behavior

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Product Affected: Production Information Output Manager™

 

Issue

"The job could not be viewed" pop-up appear on the screen

Cause

 In PIOM, using the viewer on very large job could take a few minutes.
If user close the viewer before the page could be seen, the error message "The job could not be viewed" pop-up.

If another try is made with a longer waiting period and the job show up normal, there is no actual issues.

Resolution

If another try is made with a longer waiting period  and the job show up normal, there is no actual issues.

UPDATED: November 07, 2017

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