Resolving the "System Error" message screen in DFWorks

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Product Feature: Platform

Operating System: Windows Server 2008

Database: Oracle 11g

Configuration: All
 

Issue

After logging into the DFWorks webpage, DFWorks displays the "System Error" message screen.

Cause

Check Windows services and verify that the "Oracle SmartDB" and the "OracleTNSListner" services are started. 

Resolution

Stop the DFWorksUDHAPP and DFWorksUDHWEB services. Stop and start the "Oracle SmartDB" and the "OracleTNSListner" services. Start the DFWorksUDHAPP and DFWorksUDHWEB services.
Login to DFWorks.

UPDATED: April 18, 2017

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