Your scale does not work and your meter is stuck in manual weight mode. Your price is stuck on 0.00.
Your meter does not communicate with your scale.
Solution 1: Turn your scale on
- Select Scale.
- Select Turn Scale: ON.
If this does not resolve your issue, try Solution 2. Solution 2: Restart your meter and reseat your scale to resolve this error
- Remove your scale from the top of your meter.
- Unplug your power cord.
- Wait three minutes.
- Place your scale back on top of your meter.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If this does not resolve your issue, try Solution 3. Solution 3: Reset your normal preset
- Press Class.
- Choose 1st Class Letter.
- Choose Done.
- Press Custom Preset.
- Select Define Normal Preset.
- Select Yes Store.
- Select Continue.
- Press Home.
Use the Contact Us
options below, if you need further assistance.
UPDATED: June 27, 2019