"Please contact SendPro Online Customer Service" or "Please contact PitneyShip Customer Service" (code 01) message in SendPro Online or PitneyShip
Issue
When attempting to use SendPro Online or PitneyShip, the following message appears:
Please contact SendPro® Online Customer Service. We want to make sure your account is safe. We're limiting your transactions until we can confirm some information with you.
To continue, please contact SendPro® Online Customer Service at 855-327-6607 to complete this transaction. When you call, give your representative this reference code: 01
OR
Please contact PitneyShip Customer Service. We want to make sure your account is safe. We're limiting your transactions until we can confirm some information with you.
To continue, please contact PitneyShip Customer Service at 855-327-6607 to complete this transaction. When you call, give your representative this reference code: 01
Cause
Resolution
UPDATED: July 05, 2022