PIOM - file permissions issues creating output file

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Issue

We are encountering file permission issues trying to print files from the QA server – we have tried to uninstall and reinstall the file server as well as updated our resources without success.

Cause

This is a case whereby the Service Account Password expired.

Resolution

You will require doing the following:


· Stop P/I Output Manager GUI

· Stop P/I Output Manager Service

· Delete the Service Account

· Add the Service Account Back

· Update the P/I Output Manager Service Logon rights with the Service Account and Password

· Start the P/I Output Manager Service. It should now NFS map the shared drive.​

UPDATED: March 23, 2017

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