The meter is displaying error code 37B8 and will not feed.
A failure with an internal component is preventing normal operation of the meter.
You may be able to clear the error by restarting your meter. Follow these steps to restart safely:
- Unplug the power cord.
- Wait one to three minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If the issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.
UPDATED: September 01, 2017