Resolve a grinding noise on the mailstation and mailstation2

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Products affected: mailstation™, mailstation2™

Issue

The meter is making a grinding noise.

Cause

The print carriage is jammed or malfunctioning.

Resolution

  1. Open the cover.
  2. Ensure that the ink latch and print head latch are locked in the down position.
  3. Check for debris or obstructions in the print carriage path.
  4. Close the cover.
If the meter is still making grinding noises, contact technical support. Please have your model and serial number ready.

UPDATED: June 07, 2021