Resolve "Meter Data Incomplete for x Meter(s) Fix this" in Total Meter Reporting
Products affected: DM125™, DM225™, DM300C™, DM400C™, DM450C™, DM475™, Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000 with Total Meter Reporting
Issue
Total Meter Reporting displays "Meter Data Incomplete for x Meter(s) Fix this", and accounting reports are incomplete.
Cause
The accounting data has not been uploaded for the entire time period of your report. You may have data that has not been uploaded, or the end date of the report may be past when the last piece of mail was run.
Resolution
- Ensure that the end date of the report is not after the date of the last transaction.
- Follow the directions for your meter to upload the accounting data:
- DM125 and DM225: How to upload accounting data on the DM125 and DM225 to Total Meter Reporting
- DM300C, DM400C, DM450C and DM475: How to upload accounting data on the DM300C, DM400C, DM450C and DM475 to Total Meter Reporting
- Connect+ Series and SendPro P Series: How to upload accounting data on the Connect+ Series and SendPro P Series
Use the Contact Us options below if you need further assistance. Have your model and serial number ready.
UPDATED: February 19, 2021
