Distorted graphics or black screen in the SendPro Online software for Windows
If you are seeing distorted graphics or a black screen in the SendPro Online software for Windows, your graphics drivers may need to be updated.
Products affected: SendPro® Online software
Issue
The SendPro Online software for Windows has the following symptoms:
- Solid black screen
- Graphics are distorted, fractured, skewed, or in the wrong place
- Black boxes are present where buttons should be
Cause
Your graphics drivers may be out of date, so the application can't display images correctly.
Resolution
To resolve this issue, update your computer's graphics drivers. See Updating AMD or Intel graphics drivers for SendPro for details.
If updating your graphics drivers does not resolve the issue, follow the instructions in the article "SendPro has stopped working" message in SendPro .
UPDATED: February 17, 2021
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