Cost Accounting not showing for shipping labels on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
If Cost Accounts do not appear when printing a shipping label, turn on Cost Accounts.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Issue
There is no option to select a cost account when creating a shipping label.
Cause
Cost accounting is turned off.
Resolution
Turn on cost accounting. For more information on how to do this, refer to Using cost accounts to charge back shipping labels postage costs on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
UPDATED: February 02, 2022