Cost Accounting not showing for Trackable Labels on the SendPro C, SendPro+ (2H00, 8H00)

Applies to SendPro C, SendPro+ models with PCN 2H00 or 8H00
Products affected: SendPro® C, SendPro®+ (2H00, 8H00)

Issue

There is no option to select a cost account when creating a Trackable Label.

Cause

Cost accounting is turned off.

Resolution

Turn on cost accounting. For more information on how to do this, refer to Using cost accounts to charge back Trackable Labels postage costs on the SendPro C, SendPro+ (2H00, 8H00)

UPDATED: February 19, 2021

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