Cost Accounting not showing for Trackable Labels on the SendPro C, SendPro+ (2H00, 8H00)
Applies to SendPro C, SendPro+ models with PCN 2H00 or 8H00
Products affected: SendPro® C, SendPro®+ (2H00, 8H00)
Issue
There is no option to select a cost account when creating a Trackable Label.
Cause
Cost accounting is turned off.
Resolution
Turn on cost accounting. For more information on how to do this, refer to Using cost accounts to charge back Trackable Labels postage costs on the SendPro C, SendPro+ (2H00, 8H00)
UPDATED: February 19, 2021
Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests
(Sign in required)
1-877-213-7284
Mon-Fri, 8am - 8pm ET