Cost Accounting not showing for shipping labels on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

If Cost Accounts do not appear when printing a shipping label, turn on Cost Accounts.

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

There is no option to select a cost account when creating a shipping label.

Cost accounting is turned off.

Turn on cost accounting. For more information on how to do this, refer to Using cost accounts to charge back shipping labels postage costs on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

UPDATED: February 02, 2022