"The password you provided was not recognized. Please try again." in SendPro Online
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000, SendPro® Online
Issue
When signing in to SendPro Online, the message "The password you provided was not recognized. Please try again." is displayed.
Cause
The password being used is not a valid password for SendPro.
Resolution
Try changing your SendPro password.
Related topics
Related topics
UPDATED: February 16, 2021
