"There is some problem in shipping services" when creating a stamp in SendPro Online or PitneyShip

The message "There is some problem in shipping services" occurs because the ZIP Code is invalid.
Products affected: SendPro® Online, PitneyShip™

Issue

When creating a stamp in SendPro Online or PitneyShip, the message "There is some problem in shipping services" appears. This can be when creating a stamp sheet, stamp roll, or envelope.

Cause

The ZIP Code is not valid.

Resolution

Correct the Mail From This ZIP Code field on the stamp sheet, stamp roll, or envelopes screen that is getting the error.

If you need further assistance, please contact us.

UPDATED: April 25, 2022

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