"Fail to download image: Network access is disabled." message when printing stamp rolls or envelopes in the SendPro Online software
If you get the message "Fail to download image: Network access is disabled." when printing stamp rolls or envelopes in the SendPro Online software, you need to clear your cache.
Products affected: SendPro® Online software
Issue
The message "Fail to download image: Network access is disabled." appears when printing stamp rolls or envelopes in the SendPro Online software.
Resolution
Solution 1: Clear the SendPro Online software cache
Clear the SendPro Online software cache. See: Clearing the cache in the SendPro Online software.
If the issue is not resolved, try solution 2.
Solution 2: Restart your computer
If clearing the cache did not solve the problem, restart your computer.
If you need further assistance, please contact us.
UPDATED: June 24, 2022
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