PB Shipping API - USPS Detailed Shipping Report shipment values do not match software in SendPro Enterprise and SendSuite Live
If your PB Shipping API - USPS Detailed Shipping Report shipment values do not match software SendPro Enterprise or SendSuite Live, contact software support.
Products affected: SendPro® Enterprise, SendSuite® Live
Issue
When running the PB Shipping API - USPS Detailed Report, some of the shipments' total values do not match what is recorded in the software. This is most noticeable with international shipments. The ending balance on the report may be lower than expected.
Resolution
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UPDATED: June 21, 2023