Configuring locker kiosks using the Locker Management module

You can set up how clients interact with kiosks within a locker bank when picking up or dropping off packages.
Products affected: ParcelPoint™ Smart Lockers

You can set up how clients interact with the kiosks within a locker bank when they pick up and drop off packages.

  1. Select Settings > Kiosks.
    Locker Management Module select Settings > Kiosks
  2. Select the location from the Location menu, then select the locker bank from the Locker Banks menu.
    Locker Management Module kiosk settings
  3. For package pick up settings, select Package Pick up. For package drop off settings, select Package Drop Off.
  4. Set the slider for each option to ON to enable the option or OFF to disable the option.
    • Package Pick up options:
      • Capture Recipient Photo: Set to On to have the kiosk take a picture of clients when they scan their barcode or enter their pickup code.
      • Department Mail Pickup: Set to On to allow clients to retrieve packages from lockers assigned to a department.
      • Multiple Packages: If a client has packages in multiple lockers, set this to On to open all the lockers at the same time. Otherwise, each locker opens one at a time.
        Locker Management Module package pickup settings
      • Sign for Pickup: Select Yes if you want to require the client to sign for the package before retrieving it from a locker.
      • Reopen Locker: Set the amount of time a client has to reopen a locker after closing the door.
        Locker Management Module package pickup settings
      • Select Save.
    • Package Drop Off options:
      • Package with no barcode: Set this to ON if you want the kiosk to take a picture of a package that does not have a barcode.
      • Set Expiration: Select the amount of time (days) that can elapse before a locker operator can remove all or some of the packages not retrieved by a client.
      • Categorize Department Mail From Personal Mail: Set this to ON if you want the locker operator to be able to assign lockers to departments.
      • Reservation without Recipient: Set this to ON if you want to be able to make a reservation at the kiosk.
        Locker Management Module package dropoff settings

UPDATED: November 19, 2021

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