Configuring locker kiosks using the Locker Management module
You can set up how clients interact with kiosks within a locker bank when picking up or dropping off packages.
Products affected: ParcelPoint™ Smart Lockers
You can set up how clients interact with the kiosks within a locker bank when they pick up and drop off packages.
- Select Settings > Kiosks.
- Select the location from the Location menu, then select the locker bank from the Locker Banks menu.
- For package pick up settings, select Package Pick up. For package drop off settings, select Package Drop Off.
- Set the slider for each option to ON to enable the option or OFF to disable the option.
- Package Pick up options:
- Capture Recipient Photo: Set to On to have the kiosk take a picture of clients when they scan their barcode or enter their pickup code.
- Department Mail Pickup: Set to On to allow clients to retrieve packages from lockers assigned to a department.
- Multiple Packages: If a client has packages in multiple lockers, set this to On to open all the lockers at the same time. Otherwise, each locker opens one at a time.
- Sign for Pickup: Select Yes if you want to require the client to sign for the package before retrieving it from a locker.
- Reopen Locker: Set the amount of time a client has to reopen a locker after closing the door.
- Select Save.
- Package Drop Off options:
- Package with no barcode: Set this to ON if you want the kiosk to take a picture of a package that does not have a barcode.
- Set Expiration: Select the amount of time (days) that can elapse before a locker operator can remove all or some of the packages not retrieved by a client.
- Categorize Department Mail From Personal Mail: Set this to ON if you want the locker operator to be able to assign lockers to departments.
- Reservation without Recipient: Set this to ON if you want to be able to make a reservation at the kiosk.
- Package Pick up options:
UPDATED: November 19, 2021
Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests
(Sign in required)