Installing DeviceHub for SendPro Online

DeviceHub is a program that connects your peripherals, such as printers and scales, to SendPro Online. DeviceHub is required for printing stamps, labels, and envelopes.
Products affected: SendPro® Online

DeviceHub is a program that connects your printers and scales to SendPro Online. DeviceHub is required for printing stamp rolls, labels, and envelopes in the new version of SendPro Online. You do not need to install DeviceHub until your account is migrated from the classic version of SendPro Online to the new version.

Note: If you have migrated from SendPro classic, once you have installed DeviceHub, you can uninstall the SendPro Online software and the SendPro Scale App from your computer, as they are no longer needed. DeviceHub is not supported for SendPro Online classic.

Windows

  1. From the Help (?) menu, select Download DeviceHub.
    SendPro Online Help menu Download DeviceHub
  2. Select Windows.
    SendPro Online DeviceHub select Windows
  3. Save the file.
  4. Open the downloaded file.
  5. Select Install.
    DeviceHub Install
  6. Select Finish.
    DeviceHub Finish
  7. On the DeviceHub Activation screen, enter your SendPro Online username and password and select Sign In.
    DeviceHub Activation
  8. On the DeviceHub registered and activated! screen, select Close. SendPro Online will open in a new browser tab.
    DeviceHub activated message
  9. Sign in to SendPro Online.
  10. Go to Settings > My Devices. There you will see your DeviceHub with the printers and scales that are connected to your computer. If there are other shared DeviceHubs on your network, you may see them as well.
    SendPro Online My Devices page

Mac

  1. From the Help (?) menu, select Download DeviceHub.
    SendPro Online Help menu Download DeviceHub
  2. Select Mac.
    SendPro Online DeviceHub select Mac
  3. Save the file.
  4. Open the downloaded file.
    DeviceHub installation - open file
  5. Select Continue.
    DeviceHub installation Continue button
  6. Select Install.
    DeviceHub installation Install button
  7. If prompted for your Mac password, enter it and select Install Software.
    DeviceHub installation enter Mac password
  8. Wait while the software is installed.
    DeviceHub installation progress
  9. When the installation is complete, you will be prompted to sign in to activate DeviceHub.
    DeviceHub installation sign in to activate
  10. Sign in using your SendPro Online username (email) and password.When the activation is complete, select Close.
    DeviceHub installation Close button
  11. On the Installation Successful window (which was most likely under the DeviceHub Activation window), select Close.
    DeviceHub installation Close button
  12. Choose whether you wish to keep or remove the installer file. Move to Trash is recommended.
    DeviceHub installation Move to Trash button
  13. Sign in to SendPro Online.
  14. Go to Settings > My Devices. There you will see your DeviceHub with the printers and scales that are connected to your computer. If there are other shared DeviceHubs on your network, you may see them as well.
    SendPro Online My Devices page

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UPDATED: November 19, 2021

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