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"Error 20" when using the SendPro Online software on Windows 11

Error 20" occurs when using the SendPro Online software on Windows 11 because there is a compatibility issue between the SendPro Online software and Windows 11.
Products affected: SendPro® Online

Issue

When using the SendPro Online software on Windows 11, "Error 20" appears.

Cause

There is a compatibility issue between the SendPro Online softwareand Windows 11.

Resolution

  1. Close the SendPro Online software.
  2. Right-click on the SendPro shortcut on your desktop and choose Properties.
  3. Select the Compatibility tab.
  4. Check Run this program in compatibility mode for.
  5. In the drop-down menu below Run this program in compatibility mode for, select Windows 8.
  6. Select OK.
  7. Relaunch the SendPro Online software.

If you need further assistance, please contact us.

UPDATED: March 11, 2022