USPS Large Envelope Label printed in SendPro Online or PitneyShip does not have Tracking
If a USPS Large Envelope label printed in SendPro Online or PitneyShip does not have tracking, it is because First Class Mail is not eligible for free tracking.
Products affected: SendPro® Online, PitneyShip™
A USPS Large Envelope label printed in PitneyShip or PitneyShip Pro does not have a tracking barcode.
First-Class Mail® is not eligible for free tracking.
To avoid this issue, when creating the shipping label, check the box Envelope is more than 3/4" thick and/or is non-bendable (SendPro Online classic) or Over 3/4" thick (PitneyShip) to ship the item as a First-Class Package instead of First-Class Mail.
|SendPro Online (classic)||PitneyShip (new)|
If you need further assistance, please contact us.
UPDATED: October 06, 2022