USPS Large Envelope Label printed in SendPro Online does not have Tracking

If a USPS Large Envelope label printed in SendPro Online does not have tracking, it is because First Class Mail is not eligible for free tracking.

Products affected: SendPro® Online

Issue

A USPS Large Envelope label printed in SendPro Online does not have a tracking barcode.

Cause

First-Class Mail® is not eligible for free tracking.

Resolution

To avoid this issue, when creating the shipping label, check the box Envelope is more than 3/4" thick and/or is non-bendable to ship the item as a USPS Ground Advantage instead of First-Class Mail.

Envelope is more than 3/4" thick box

UPDATED: September 20, 2023