"Oops! Something went wrong" message when importing addresses in SendPro Online or PitneyShip
The message "Oops! Something went wrong" appears when importing addresses in SendPro Online or PitneyShip because the CSV file is too large.
Products affected: SendPro® Online, PitneyShip™
Issue
When importing addresses into SendPro Online or PitneyShip, the message "Oops — something went wrong" appears.
Cause
The CSV file is too large.
Resolution
The maximum file size for the CSV import file is 1.48 MB. If your file is too large, import the addresses in smaller batches.
If you need further assistance, please contact us.
UPDATED: April 25, 2022