"Error issuing certificate! - Policy cannot be created - name already exists" message in PitneyShip or PitneyShip Pro

The message "Error issuing certificate! - Policy cannot be created - name already exists" occurs because DeviceHub is out of date and unable to update.
Products affected: PitneyShip™, or PitneyShip™ Pro

Issue

The message "Error issuing certificate! - Policy cannot be created - name already exists" appears.

Cause

DeviceHub is out of date and unable to update.

Resolution

Uninstall DeviceHub and install a new copy. See: Uninstalling DeviceHub in PitneyShip or PitneyShip Pro.

If you need further assistance, please contact us.

UPDATED: August 23, 2022

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