Installing PitneyShip Cube on Windows as a new PitneyShip user

Learn how to set up your PitneyShip Cube on your Windows device as a new PitneyShip user.
Products Affected: PitneyShip™ Cube, PitneyShip™

These instructions will guide you through installing your PitneyShip Cube printer on a Windows device as a new PitneyShip user.

  1. Opening the box and unpacking
  2. Creating your PitneyShip account
  3. Connecting your PitneyShip Cube
  4. Performing a test print

number-1 Opening the box and unpacking

What's in the box

  1. Unpack the device and remove the protective scale spacers.
    Removing the protective scale spacers
  2. Connect the device to a power source and press the power button. The LED will light up orange and then change to flashing white until your PitneyShip Cube is connected.
    Connecting the PitneyShip Cube to a power sourcePressing power button
  3. Connect the USB cable to your printer and your PC.
    Note: Wireless connection is not supported when connecting to a desktop device.
    Connecting the USB cable to the printer
  4. Set up and complete the installation using PitneyShip.

number-2 Creating your PitneyShip account

  1. Go to cube.pitneybowes.com.
  2. Click Get Started.
  3. Enter your email address, then click Next.
  4. The system will recognize you as a new PitneyShip user. Review the 30-day trial, then click Next.
  5. Select your PitneyShip plan and click Next.
  6. Fill in your account details.
  7. Fill in your legal business name. If you do not have a legal business name, tap the I am the sole proprietor without a legal business name check box.
    pscube-legal-business-name-pc_500x141
  8. Fill in your business address fields.
  9. Click Create Account.
  10. Your PitneyShip account creation is complete. Click Next to set up your PitneyShip Cube.

number-3 Connecting your PitneyShip Cube

  1. Enter the password you created and click Sign In.
  2. Click Get Started.
  3. Download DeviceHub and follow the guided installation.
  4. Download the PitneyShip Cube Driver and follow the guided installation.
  5. After DeviceHub and driver installation, click Next.
    DeviceHub and drivers successfully installed

number-4 Performing a test print

  1. Feed label roll into the slot.
    1. Open the label roll cover.
      Opening printer
    2. Remove the protective sheet and the tape from the label roll.
      Removing protective slip and tape
    3. Feed the label roll through the slot, and close the cover.
      Feeding label roll through slot
  2. Click Print to perform a test print.
  3. Tap No if the test print was unsuccessful. Then, tap Print Again. If the second test print was unsuccessful, please contact us using the contact options.
  4. Tap Yes if your test print was successful.
  5. Tap Get Started. PitneyShip will now set up your experience. This could take a few minutes to complete.

Your PitneyShip Cube setup is now complete.

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UPDATED: November 02, 2022